ABOUT

Kevin has a great skill set in both customer service and technology. He is able to stay calm and collected when faced with a difficult or stressful task. He has held multiple customer service related positions and has been recommended by many supervisors for wonderful people skills. Kevin also has fantastic managerial skills, and is able to take charge of a situation and lead a group to successfully complete a project. His vast skill set in computers and technology make him an excellent asset to your company.

5813808247

SKILLS

WINDOWS

MSSQL

IIS

APACHE

POWERSHELL

WINDOWS SERVER

LINUX

JAVA

C++/C#

NETWORKING

HTML

JAVASCRIPT

PYTHON

SPLUNK SPL

EXPERIENCE

2018

Network SIEM Administrator

Act as primary contact for all SIEM (Splunk) technical issues
Analyzes and documents problem, recommends solution, initiates corrective actions
Conducts capacity and performance analysis. Provides system change and upgrade recommendations
Systems analysis and security requirements development
Monitors security device status; support event triage, monitoring, tracking, and support
Automation of security incident response and alerting
Constructs log queries to fulfill end user requirements to power web dashboards and monitor performance and check for security incidents

2017

Systems Administrator

*Act as a System Administrator for Ogden City's implementation of the Tyler Technologies ERP system
*Design and implement workflows for all relevant business processes related to ERP software
*Manage all web servers, database servers and application servers related to ERP system
*Configure and manage IIS for web services and applications including automatic scripting of common processes, URL redirection management, DNS entries etc.
*Address any and all bugs and support issues during ERP implementation

2016

IT Project Manager

*Gather buisness requirements for IT projects
*Manage all IT projects for the Ogden Police and Fire Departments
*Solve business problems through the use of technology
*Handle contract routing and Vendor Management
*Write up detailed Project Scopes to include all facets of Project Management
*Enable a smooth rollout of technology solutions though proper planning and management

2014

IT Helpdesk Technician

*Troubleshoot and resolve end-user technical issues
*Help customers with job-related software and hardware issues
*Manage Servers for a number of services inluding:
*Email and telecommunications, Video recording servers for the police department, and Work order tracking servers for various departments in the city
*Manage software distribution and OS deployment across the organization